Customer Support & Contact Information

GenieREI provides structured customer support for active users to ensure platform reliability, account security, and proper use of the software.

Support is available through the official channels listed below.

Primary Support Channels

For current clients, the primary support channel is your dedicated Slack channel, where account-related questions and platform support are handled.

For all other inquiries, support is available via:

Email: [email protected]

Phone/Text: +1 (531) 233-0818

Support is not provided through social media or unofficial messaging platforms.

Support Availability

Monday – Friday
Business hours 9-5 (U.S. Central Time)

Most inquiries receive a response within 1–2 business days.

Scope of Support

GenieREI support includes assistance with:

Account access and login issues

Platform functionality and feature usage

Workflow and automation behavior

Billing and subscription questions

Reported technical issues or bugs

Exclusions

GenieREI support does not include:

Real estate investing, deal analysis, or business advice

Legal, tax, or financial guidance

Marketing or sales execution services

Custom development outside the subscribed plan

Issues caused by third-party tools not connected through GenieREI

Emergency or immediate response services

GenieREI is a software platform and does not provide professional advisory services.

User Responsibility

Account holders are responsible for:

Compliance with applicable laws and regulations (including TCPA, CAN-SPAM, and data privacy laws)

Proper use of messaging, calling, and automation features

Maintaining accurate account information

Protecting login credentials and authorized access

Billing & Refund Policy

GenieREI is a software-as-a-service (SaaS) platform.

All payments are non-refundable.
Once access to the software is provided, refunds are not available for unused time, partial usage, or changes in business circumstances.

Subscription cancellations prevent future charges but do not result in refunds for prior billing periods.

Platform Maintenance

GenieREI is actively maintained to ensure system stability, performance, and security. Updates may include feature improvements, performance enhancements, and security updates.

Contact

For support inquiries, contact:

[email protected]

+1 (531) 233-0818

Active clients should use their dedicated Slack support channel for the fastest assistance.

Features

Innovative Features That Redefine Possibilities

Content Generator

Create engaging content tailored to your audience with just a click.

SEO Optimizer

Boost your visibility with intelligent keyword suggestions and SEO-friendly structures.

Creative Headlines

Capture attention instantly with catchy, data-backed headlines that work.

Social Media Posts

Craft share-worthy social posts that drive traffic and engagement effortlessly.

Email Copy Wizard

Write persuasive emails that convert leads into loyal customers.

Analytics Insights

Track performance and refine strategies with actionable insights in real time.

Solutions

AI Solutions for Everyone, Everywhere

Unlock the power of advanced AI tools designed for businesses of all sizes and individuals alike. Our platform ensures accessibility across devices, making innovation available at your fingertips. Whether you're a small startup or an established enterprise, we bridge the gap between technology and growth.

Accessible across all major platforms, including Windows, Mac, and mobile devices.
Empower small to medium businesses with cutting-edge AI capabilities.
Simplify innovation with tools designed for everyone, anywhere.

Services

Revolutionize Your Content with AI Precision

Elevate your brand with AI-powered copywriting. From breaking barriers with accurate translations to producing captivating social posts and detailed blogs, our AI tools ensure your message resonates with any audience, anywhere.

Global Translations

Seamlessly connect with international audiences through accurate and culturally.

Social Buzz Creator

Design impactful and engaging social media posts that stand out in a crowded digital space.

Intelligent Blogging

Streamline your blog-writing process with AI-powered drafts and creative insights tailored to your needs.

TESTIMONIALS

Hear What Our Clients Have to Say

I can't express how much this platform has revolutionized the way we approach our projects. The AI tools are incredibly intuitive and have saved us countless hours of work. The team’s support is exceptional, and I truly feel like they’re invested in our success.

Sophia Reynolds

As a small business owner, I was initially hesitant to invest in AI solutions. But this platform has proven to be a game-changer! From simplifying our operations to delivering insightful analytics, it has exceeded all my expectations. The ease of use and top-notch customer service.

James Carter

Working with this platform has been an absolute delight. The features are incredibly versatile, catering perfectly to the needs of my growing team. What sets it apart is the personalized attention we’ve received throughout our journey. It’s rare to find such a combination of innovation.

Emily Harper

Empower Your Vision with Smarter AI Solutions

Unlock the potential of AI to streamline your workflows, amplify creativity, and drive innovation. Our solutions are tailored to meet diverse needs, ensuring efficiency and excellence in every task.

Innovative Tools: Transform ideas into action with cutting-edge AI features.
Enhanced Productivity: Save time and achieve more with intelligent automation.
Global Reach: Break barriers and connect seamlessly with a wider audience.

Empowering businesses with innovative solutions, we are committed to providing seamless support and fostering growth. Connect with us for a brighter, smarter future!